Living in the home while it is listed

When one or both owners, children, or tenants still live in the home, a listing affects daily life. Agreeing on a few arrangements in advance makes it easier for everyone. Where more than one person owns the home, these arrangements are agreed among the people involved — no single person sets them for everyone else.

• How much notice the occupants need before a showing
• Set times that work, such as weekday evenings or weekend blocks
• Who confirms showing requests, and how (text, email, or a booking system)
• Whether there are times the home is not available, such as children’s bedtimes or work-from-home hours

Decide who holds keys or a lockbox code, whether occupants will be present or away during showings, and who will be told when someone has visited. If tenants live in the home, tenancy rules about notice and entry also apply; ask about these before planning showings.

• Lock away or remove jewellery, cash, medication, and small electronics
• Remove personal papers, mail, legal correspondence, and financial records from view
• Put away family photos, calendars, and children’s names on display
• Turn off or cover home cameras where required, and ask about the rules for recording visitors

Listing photos and any video or virtual tour can be seen widely online. Walk through each room before photography and check what is visible in mirrors, on fridges, and on screens.

Plan where pets will go during showings, how pet areas will be cleaned, and whether a note is needed for visitors. Some buyers have allergies or fears, and some pets are stressed by strangers.

• A short “showing-ready” list for each room so tidying takes minutes, not hours
• A bin or basket for quick clearing of counters
• A plan for where to go during showings, such as a nearby park or café
• A way for occupants to raise concerns about a visit